Tag: GPT-3.5

  • OpenAI | Delivering High-Performance Customer Support

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    Decagon, powered by OpenAI’s models like GPT-3.5 and GPT-4, provides fast and flexible automated customer support, enabling companies to handle inquiries with high accuracy globally. By quickly evaluating and integrating new models, Decagon maintains efficient support workflows, exploring future voice-enabled interactions to advance customer service automation. Source: Here

  • Lowe’s｜Using OpenAI to Improve Ecommerce Data Quality

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    Lowe’s, a leader in home improvement with over 16 million weekly transactions, aims to improve data accuracy on its e-commerce site. The Data and AI team leveraged OpenAI’s GPT-3.5 to enhance product information precision. By employing prompt engineering, Lowe’s reduced tagging errors and boosted search result accuracy by 20%. The initiative also eased the burden…