Tag: fine-tuning
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Ada｜Using GPT-4 to Deliver a New Customer Service Standard
Ada, a customer service automation platform, has utilized OpenAI’s GPT-4 to shift from the traditional “containment rate” to a new metric called “resolution rate,” which measures how well customer queries are resolved. With this approach, Ada has significantly improved service quality, achieving resolution rates above 80% for some clients. Additionally, Ada has leveraged OpenAI’s fine-tuning…
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OpenAI｜Fine-Tuning GPT-4o Webinar Hosted
On August 26, 2024, OpenAI hosted a webinar on fine-tuning GPT-4o. The event covered methods for customizing GPT-4o to meet specific industry needs and adjusting the model for optimized performance. Attendees learned detailed steps for model fine-tuning and practical applications for businesses and teams. The session also highlighted the use of the latest technologies, such…
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OpenAI｜Fine-tuning Now Available for GPT-4o
OpenAI has launched the fine-tuning feature for GPT-4o, responding to one of the most requested features by developers. This feature allows developers to enhance GPT-4o’s performance by using custom datasets to tailor responses for specific use cases. Additionally, OpenAI is offering 1 million free training tokens per day to every organization until September 23, 2024.…